Our client wanted to build a modern, and secure on-call management portal. The solution requires to centralize scheduling across multiple properties, integrates seamlessly with Microsoft Outlook, and automates communications to improve operational efficiency and reliability.

• • • Relied on fragmented and manual scheduling methods.
    • Difficult to track on-call staff availability across multiple properties.
    • Struggled to gather real-time schedule updates.
    • Inefficient communicate changes to staff.
    • Hard to maintain secure, role-based access.
    • Lack of a centralized system increased administrative overhead and risked coverage gaps.

• • Developed a custom WordPress-based On-Call Management Portal.
  • Implemented an interactive scheduling calendar with real-time updates.
  • Integrated Microsoft Outlook Calendar using Graph API.
  • Automated email and SMS notifications for shift changes.
  • Provided Role-based access control for Admins, Facility Managers, and Staff with secure authentication and scalable architecture.