logo
  • Services
    • Application Services
          • Sub Service
          • Application Modernization Services
          • Application Development Services
          • Application Management & Support
          • Product Engineering Services
          • Tech Stack
          • Dot Net Development
          • Microsoft Power Platform
          • Microsoft Sharepoint
          • iOS & Android App Development
          • Angular & React Development
          • Delphi Software Development
          • Notes Domino
          • WordPress Development
          • Java Development
    • Cloud Services
          • Cloud Services
          • Cloud Migration Services
          • Managed Cloud Services
          • Cloud DevOps Services
          • Virtual Desktop Solutions
          • Cost Optimization Services
          • Disaster Recovery Services
          • On-Premises IT Services
          • Well-Architected Review Services
          • Managed Service
          • Azure Managed Service
          • AWS Managed Service
          • Productivity Services
          • Microsoft Cloud Solution
          • M365 Advanced Services Implementation
          • Microsoft 365
          • ITSM Services
          • ITSM Deployment & Management
    • Data and Automation Services
          • Data and Automation Services
          • Modern Data Platform Engineering
          • Data Ops & Pipeline Automation
          • AI-Ready Data Engineering & Vector Enrichment
          • Data Governance Security and Lineage
          • Analytics and Decision Intelligence
          • GenAI Enablement Factory and AI Jumpstart
          • Copilot Accelerator Program
          • Responsible AI Governance and Compliance
    • TechPOD as a Service
          • TechPOD as a Service
          • TechPOD-as-a-Service with custom-made solutions for Tech-Focused Transformation:
            • > End-to-End IT Operations & Service Management
            • > Security & Compliance Management
            • > Customized Approach
            • > Rapid Deployment
            • > Cloud & Scalability Solutions
            • > Innovation & Development Support
          • Read More…
    • Professional Services
          • Professional Services
          • Empowering Talent. Enabling Outcomes.
            • > Strategic Talent Augmentation
            • > Domain-Aligned Expertise
            • > Flexible Engagement Models
            • > Agile Ramp-Up & Scale-Down
            • > Integrated Onboarding & Governance
            • > Tech-Enabled Workforce Management
          • Read More…
  • AI Solutions
    • Learning Management System (LMS)
    • Change Navigator (EMOC)
    • Policy Hub
    • Legal Pro
    • Medical Writing (Protocol Pro)
  • Partners
    • Azure
    • AWS
    • Google Cloud
    • Freshservice ITSM
    • Databricks
  • Industries
    • Healthcare & Pharmaceuticals
    • Manufacturing
    • Energy & Utilities
    • BFSI
  • Corporate
    • Corporate
          • About Us
          • Innovating digital futures with tailored tech solutions that empower growth.
          •  
          • CSR
          • Creating meaningful impact through tech-driven, sustainable social initiatives worldwide.
          •  
          • HexaCorp Culture
          • Where innovation meets purpose, and people drive extraordinary outcomes together.
          •  
    • Resources
          • Blogs
          • Bold ideas and experts drive the future of technology.
          •  
          • White Papers
          • Strategic insights that decode challenges and drive enterprise excellence.
          •  
          • Case Studies
          • Proven results from real clients. Innovation delivered; success achieved.
          •  
          • E Books
          • Essential reads to empower your digital and business transformation journey.
          •  
  • Careers
  • Contact Us
logo
  • Services
    • Application Services
          • Sub Service
          • Application Modernization Services
          • Application Development Services
          • Application Management & Support
          • Product Engineering Services
          • Tech Stack
          • Dot Net Development
          • Microsoft Power Platform
          • Microsoft Sharepoint
          • iOS & Android App Development
          • Angular & React Development
          • Delphi Software Development
          • Notes Domino
          • WordPress Development
          • Java Development
    • Cloud Services
          • Cloud Services
          • Cloud Migration Services
          • Managed Cloud Services
          • Cloud DevOps Services
          • Virtual Desktop Solutions
          • Cost Optimization Services
          • Disaster Recovery Services
          • On-Premises IT Services
          • Well-Architected Review Services
          • Managed Service
          • Azure Managed Service
          • AWS Managed Service
          • Productivity Services
          • Microsoft Cloud Solution
          • M365 Advanced Services Implementation
          • Microsoft 365
          • ITSM Services
          • ITSM Deployment & Management
    • Data and Automation Services
          • Data and Automation Services
          • Modern Data Platform Engineering
          • Data Ops & Pipeline Automation
          • AI-Ready Data Engineering & Vector Enrichment
          • Data Governance Security and Lineage
          • Analytics and Decision Intelligence
          • GenAI Enablement Factory and AI Jumpstart
          • Copilot Accelerator Program
          • Responsible AI Governance and Compliance
    • TechPOD as a Service
          • TechPOD as a Service
          • TechPOD-as-a-Service with custom-made solutions for Tech-Focused Transformation:
            • > End-to-End IT Operations & Service Management
            • > Security & Compliance Management
            • > Customized Approach
            • > Rapid Deployment
            • > Cloud & Scalability Solutions
            • > Innovation & Development Support
          • Read More…
    • Professional Services
          • Professional Services
          • Empowering Talent. Enabling Outcomes.
            • > Strategic Talent Augmentation
            • > Domain-Aligned Expertise
            • > Flexible Engagement Models
            • > Agile Ramp-Up & Scale-Down
            • > Integrated Onboarding & Governance
            • > Tech-Enabled Workforce Management
          • Read More…
  • AI Solutions
    • Learning Management System (LMS)
    • Change Navigator (EMOC)
    • Policy Hub
    • Legal Pro
    • Medical Writing (Protocol Pro)
  • Partners
    • Azure
    • AWS
    • Google Cloud
    • Freshservice ITSM
    • Databricks
  • Industries
    • Healthcare & Pharmaceuticals
    • Manufacturing
    • Energy & Utilities
    • BFSI
  • Corporate
    • Corporate
          • About Us
          • Innovating digital futures with tailored tech solutions that empower growth.
          •  
          • CSR
          • Creating meaningful impact through tech-driven, sustainable social initiatives worldwide.
          •  
          • HexaCorp Culture
          • Where innovation meets purpose, and people drive extraordinary outcomes together.
          •  
    • Resources
          • Blogs
          • Bold ideas and experts drive the future of technology.
          •  
          • White Papers
          • Strategic insights that decode challenges and drive enterprise excellence.
          •  
          • Case Studies
          • Proven results from real clients. Innovation delivered; success achieved.
          •  
          • E Books
          • Essential reads to empower your digital and business transformation journey.
          •  
  • Careers
  • Contact Us

Case Study

Empowering Policy Search at SoCalGas with Generative AI

No of Users

5000+

Project Duration

4+ Months

About Client

Our client is a leading energy company committed to delivering reliable, sustainable, and innovative energy solutions to millions of customers. With a focus on renewable energy, advanced technology, and exceptional customer service, the client is dedicated to powering homes, businesses, and communities with clean, affordable energy.

Technology and Services

Llama, RAG, NLP

Industries

Energy

“HexaCorp’s AI solutions have transformed the process from a cumbersome task to an efficient, automated system. The improvements in accuracy and speed have exceeded our expectations, helping us significantly cut down operational costs and enhance our productivity.”

– Operations Manager

55%

Increased Productivity

45%

Decreased Time Consumption

Project Synopsis

The client, a prominent energy company in California, faced the challenge of efficiently searching through a vast repository of policy documents. With a growing number of policies, it became increasingly difficult for employees to quickly find the necessary information. This inefficiency hindered productivity and decision-making processes.

The Challenge

  • Employees struggled to find relevant policy documents quickly.
  • Technology and Services: Llama, RAG, NLP Solutions Optimization.
  • Difficulty accessing critical information hindered decision-making increased.
  • As policy documents grew, search inefficiencies Infrastructure.
  • Struggled to identify the references for the service pointers.

The Solution

  • Implemented an AI-driven chatbot to search policy documents.
  • Deployed LLaMA LLM on-prem for privacy and security.
  • Created a Retrieval Augmented Generation application to improve search query responses with semantic capability.
  • Developed an accessible chatbot interface.

The Result

  • Increased Efficiency & reduced search times.
  • Quick access to accurate information.
  • Reduced Human Dependency.
  • Easily scaled to manage growing policy data and users.
  • Capable of reading hand-written & scanned documents.

Get in touch with HexaCorp

Contact us by mentioning your specific requirements in the form. We extremely value your time and dedication, we will reach out to you at the earliest possible.









    Follow Us On

    Services

    • Application Services
    • Cloud Services
    • Data and Automation Services
    • TechPOD as a Service
    • Professional Services
    Bot Icon HexaCorp Assistant
    HexaCorp Assistant

    Industries

    • Healthcare & Pharmaceuticals
    • Manufacturing
    • Energy / Utilities
    • BFSI

    Corporate

    • About Us
    • HexaCorp Culture
    • Corporate Social Responsibility
    • Case Studies
    • Blogs
    • White Papers
    • E-Books

    Get in touch

    • +1(732)302-0911
    • info@hexacorp.com
    • No 13, Clyde Road, Suite 201, Somerset, NJ 08873, USA.

    Newsletter

    Please enter business email id.


      Copyright © 2025 HexaCorp. All Rights Reserved

      Privacy Policy