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Case Study

Modernizing On-Call Scheduling with a Centralized WordPress Portal

No of Users

250+

Project Duration

4 Weeks

About Client

The client is a public housing organization managing multiple residential properties. The organization requires efficient operational systems to coordinate staff availability and ensure continuous property coverage.

The centralized scheduling portal improved visibility and reduced coverage gaps. Automated alerts and real-time updates made on-call management faster, easier, and more reliable.

— CIO, Inlivian

70%

Reduced Manual Scheduling and Coordination Efforts

75%

Faster Response to On-call Changes via Automated Notifications

Project Synopsis

Our client wanted to build a modern, and secure on-call management portal. The solution requires to centralize scheduling across multiple properties, integrates seamlessly with Microsoft Outlook, and automates communications to improve operational efficiency and reliability.

The Challenge

- - Relied on fragmented and manual scheduling methods.
  - Difficult to track on-call staff availability across multiple properties.
  - Struggled to gather real-time schedule updates.
  - Inefficient communicate changes to staff.
  - Hard to maintain secure, role-based access.
  - Lack of a centralized system increased administrative overhead and risked coverage gaps.

The Solution

- Developed a custom WordPress-based On-Call Management Portal.
- Implemented an interactive scheduling calendar with real-time updates.
- Integrated Microsoft Outlook Calendar using Graph API.
- Automated email and SMS notifications for shift changes.
- Provided Role-based access control for Admins, Facility Managers, and Staff with secure authentication and scalable architecture.

The Result

Centralized visibility into on-call schedules across all properties
Reduced scheduling errors and manual coordination
Improved staff communication through automated alerts
Faster adoption due to a user-friendly interface
A future-ready platform aligned with modernization and compliance goals

Get in touch with HexaCorp

Contact us by mentioning your specific requirements in the form. We extremely value your time and dedication, we will reach out to you at the earliest possible.

HexaBot

Featured Case Study

Featured Case Study

Featured Case Study

Featured Case Study

Modernizing On-Call Scheduling with a Centralized WordPress Portal

250+

4 Weeks

Technology and Services

Industries

The centralized scheduling portal improved visibility and reduced coverage gaps. Automated alerts and real-time updates made on-call management faster, easier, and more reliable. — CIO, Inlivian

The centralized scheduling portal improved visibility and reduced coverage gaps. Automated alerts and real-time updates made on-call management faster, easier, and more reliable.

— CIO, Inlivian

70%

Reduced Manual Scheduling and Coordination Efforts

75%

Faster Response to On-call Changes via Automated Notifications

Project Synopsis

The Challenge

The Solution

The Result

Get in touch with HexaCorp

The centralized scheduling portal improved visibility and reduced coverage gaps. Automated alerts and real-time updates made on-call management faster, easier, and more reliable.

— CIO, Inlivian