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Case Study

Data Marts for Service Management and Sales & Distribution

No of Users

1000+

Project Duration

6+ Months

About Client

The client is a US-based Fortune 100 company specializing in medical equipment manufacturing. They recently migrated from a legacy AS/400 DB2 system to SAP. As part of their digital transformation, they aimed to enhance their analytics capabilities in the Service Management and Sales and Distribution functional areas, making data more accessible for strategic decision-making.

“HexaCorp’s expertise in data warehousing and business intelligence significantly enhanced our ability to make data-driven decisions. Their seamless integration of our legacy systems with SAP, coupled with powerful reporting capabilities through Cognos Analytics, has greatly improved our operational efficiency.” – Manager

55%

Enhanced Operational Efficiency

60%

Increased Customer Satisfaction

Project Synopsis

HexaCorp successfully implemented data marts to support Service Management and Sales & Distribution for a Fortune 100 medical equipment manufacturing company. This project was part of an overarching enterprise data warehouse strategy aimed at enhancing analytics capabilities. Leveraging Oracle 12c, Informatica, and Cognos Analytics, HexaCorp delivered robust data integration and reporting solutions to improve decision-making and operational efficiency.

The Challenge

Transitioning from a legacy AS/400 DB2 system to a new SAP environment required seamless integration to avoid data disruption.
Ensuring the accuracy and consistency of vast amounts of data from multiple sources was crucial to maintaining data integrity for reporting.
Data warehouse and ETL processes needed to meet performance benchmarks, ensuring fast and reliable access to analytical data.
Business users needed to adopt and effectively use the new Cognos Analytics BI tools to realize the benefits of enhanced analytics fully.

The Solution

Designed, developed, and maintained the data warehouse infrastructure tailored to the client’s enterprise-wide needs.
Used Erwin to create data models and schemas that accurately represented Business Requirements for Service Management and Sales & Distribution.
Architected ETL solutions using Informatica to efficiently extract and transform data from SAP, ensuring data quality through cleansing and validation processes.
Installed and implemented Cognos Analytics for advanced reporting, and provided mentoring to ensure smooth user adoption.
Planned for scalable databases and optimized the data warehouse for performance, ensuring quick retrieval of analytical data.
Designed custom reports and dashboards in Cognos Analytics,
offering business users real-time insights into service management and sales operations.

The Result

Enhanced data-driven insights led to better decision-making across service management and sales.
The operational efficiency improved due to streamlined data management and reporting processes.
Better service management processes resulted in increased customer satisfaction.
The implementation strengthened sales and distribution strategies with accurate, timely data.
The migration from the legacy AS/400 DB2 system to a modern SAP and data warehouse environment was completed smoothly.

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Contact us by mentioning your specific requirements in the form. We extremely value your time and dedication, we will reach out to you at the earliest possible.

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Featured Case Study

Featured Case Study

Featured Case Study

Featured Case Study

Data Marts for Service Management and Sales & Distribution

1000+

6+ Months

Technology and Services

Industries

55%

Enhanced Operational Efficiency

60%

Increased Customer Satisfaction

Project Synopsis

The Challenge

The Solution

The Result

Get in touch with HexaCorp