The client sought to implement an enterprise solution to unify and streamline operations across all public hospitals and clinics in Abu Dhabi, UAE. They selected Microsoft Great Plains (GP) as their core financial system to support their healthcare reform and achieve global healthcare standards.

• • Microsoft Great Plains (GP) HR and Payroll modules were initially designed for the US/Canada regions, posing challenges for Middle Eastern tax and business practices.
  • The need to integrate multiple hospitals and clinics under a single platform while adapting GP to local requirements without third-party applications.
  • Ensuring a seamless user experience and efficient support for a large-scale healthcare network.

• Extensive customization of GP’s Payroll and HR modules to align with Middle Eastern practices, including the removal of tax functionalities.
• Creation of additional modules (Housing, Public Relations, Leaves, Loans, Ticketing, etc.) and ensure they are fully integrated into GP.
• Seamless integration of all business processes into GP, offering a user-friendly interface and future extensibility.
• Delivering continuous technical support and functional assistance to all hospitals and clinics.