logo
  • Services
    • Application Services
          • Application Development Services
          • Application Modernization Services
          • Application Management Support
          • Product Engineering
          • Featured Case Study

            HolynameLogo
            A Journey of Transformation – Revolutionizing Operations for a Leading Medical Center
            Read more
             MCS Logo
            Migrated Classic Web Application to ASP.NET MVC Application with Reduction in Implementation Costs
            Read more
            More Stories
    • Infrastructure & Cloud Services
          • Cloud Strategy & Advisory​
          • Migration
          • IT OPS
          • SEC OPS​
          • Infra Modernization​
          • FIN OPS​
          • Featured Case Study

             HBS Logo
            IT Migration & Managed Services for Seamless Operations
            Read more
             Transcent Logo
            AI-Based Policy Search Enhancement with On-Prem LLaMA and RAG
            Read more
            More Stories
    • Data and Automation Services
          • Business Intelligence​
          • Data Governance​
          • Metadata Catalog
          • Data Modeling
          • Data Observability​
          • IAC & DevOps
          • Document Search
          • Data Quality
          • Featured Case Study

            Socalgas Logo
            Empowering Policy Search at SoCalGas with Generative AI
            Read more
            Sempra Logo
            AI-Based Policy Search Enhancement with On-Prem LLaMA and RAG
            Read more
            More Stories
    • TechPOD as a Service
          • TechPOD-as-a-Service with custom-made solutions for Tech-Focused Transformation:
            • Dedicated Tech POD Teams
            • Rapid POD Setup & Scaling
            • Cost-Optimized Engagement Model
            • Faster Time-to-Market
          • Read More…
          • Featured Case Study

             HBS Logo
            IT Migration & Managed Services for Seamless Operations
            Read more
            Holyname Logo
            A Journey of Transformation – Revolutionizing Operations for a Leading Medical Center
            Read more
            More Stories
  • AI Solutions
    • LMS Application
    • EMOC Application
    • Policy Hub
    • Legal Pro
    • Protocol Pro
  • Partners
    • Azure
    • AWS
    • Google
    • Freshworks
    • Databricks
  • Industries
    • Pharma & Healthcare
    • Energy & Utilities
    • Manufacturing
    • Banking & Financial Services
    • Retail
  • Corporate
    • About Us
    • Blogs
    • White Papers
    • Corporate Social Responsibility
    • HexaCorp Culture
    • Case Studies
    • E Books
  • Careers
  • Contact Us
logo
  • Services
    • Application Services
          • Application Development Services
          • Application Modernization Services
          • Application Management Support
          • Product Engineering
          • Featured Case Study

            HolynameLogo
            A Journey of Transformation – Revolutionizing Operations for a Leading Medical Center
            Read more
             MCS Logo
            Migrated Classic Web Application to ASP.NET MVC Application with Reduction in Implementation Costs
            Read more
            More Stories
    • Infrastructure & Cloud Services
          • Cloud Strategy & Advisory​
          • Migration
          • IT OPS
          • SEC OPS​
          • Infra Modernization​
          • FIN OPS​
          • Featured Case Study

             HBS Logo
            IT Migration & Managed Services for Seamless Operations
            Read more
             Transcent Logo
            AI-Based Policy Search Enhancement with On-Prem LLaMA and RAG
            Read more
            More Stories
    • Data and Automation Services
          • Business Intelligence​
          • Data Governance​
          • Metadata Catalog
          • Data Modeling
          • Data Observability​
          • IAC & DevOps
          • Document Search
          • Data Quality
          • Featured Case Study

            Socalgas Logo
            Empowering Policy Search at SoCalGas with Generative AI
            Read more
            Sempra Logo
            AI-Based Policy Search Enhancement with On-Prem LLaMA and RAG
            Read more
            More Stories
    • TechPOD as a Service
          • TechPOD-as-a-Service with custom-made solutions for Tech-Focused Transformation:
            • Dedicated Tech POD Teams
            • Rapid POD Setup & Scaling
            • Cost-Optimized Engagement Model
            • Faster Time-to-Market
          • Read More…
          • Featured Case Study

             HBS Logo
            IT Migration & Managed Services for Seamless Operations
            Read more
            Holyname Logo
            A Journey of Transformation – Revolutionizing Operations for a Leading Medical Center
            Read more
            More Stories
  • AI Solutions
    • LMS Application
    • EMOC Application
    • Policy Hub
    • Legal Pro
    • Protocol Pro
  • Partners
    • Azure
    • AWS
    • Google
    • Freshworks
    • Databricks
  • Industries
    • Pharma & Healthcare
    • Energy & Utilities
    • Manufacturing
    • Banking & Financial Services
    • Retail
  • Corporate
    • About Us
    • Blogs
    • White Papers
    • Corporate Social Responsibility
    • HexaCorp Culture
    • Case Studies
    • E Books
  • Careers
  • Contact Us

Case Study

Collaboration Platform Support and Adoption: Improving Performance and Engagement

No of Users

1500

Project Duration

2 Years

About Client

PSEG Utilities, a leading energy provider in the U.S

Technology and Services

SharePoint 2016, SharePoint Online, Power Automate, ShareGate, Hybrid SharePoint Support, Migration, Governance, Training & Adoption

Industries

Utilities

HexaCorp team has been instrumental in transforming our SharePoint environment into a modern-collaborfation platform. Their proactive support significantly improved our operational efficiency and user satisfaction.

— IT Director, PSEG Utilities

40%

Increased SharePoint Online Adoption

56%

Faster Ticket Resolution Time

Project Synopsis

PSEG Utilities, a leading energy provider in the U.S., partnered with our team to support and enhance their hybrid SharePoint environment spanning both on-premises (SharePoint 2016) and Microsoft 365 cloud. The goal was to improve user experience, and stabilize the environments

The Challenge

      • Legacy SharePoint 2016 environment with performance and scalability issues.
      • Fragmented content structure and inconsistent metadata, limiting search effectiveness.
      • Lack of governance and automation for content lifecycle management.
      • Low user adoption of SharePoint Online.
      • Need for 24/7 support and proactive monitoring across hybrid infrastructure.

The Solution

    • Provided L2/L3 support for SharePoint 2016 and SharePoint Online, including patching, performance tuning, and issue resolution.
    • Migrated high-priority sites to SharePoint Online using ShareGate, with metadata enrichment and IA redesign.
    • Implemented site provisioning workflows, content approval processes, and retention policies using Power Automate and Compliance Center.
    • Training & Adoption: Conducted workshops and created self-service portals to promote AI tools and SharePoint best practices.

The Result

  • Reduction in support tickets within 6 months due to proactive monitoring and automation.
  • Legacy sites modernized and migrated to SharePoint Online.
  • Increase in SharePoint Online adoption across business units.
  • Improved search relevance and content discoverability via enhanced taxonomy.

Get in touch with HexaCorp

Contact us by mentioning your specific requirements in the form. We extremely value your time and dedication, we will reach out to you at the earliest possible.









    Services

    • Application Services
    • Infrastructure & Cloud Services
    • Data and Automation Services
    • TechPOD as a Service

    Partners

    • Azure
    • AWS
    • Google
    • Freshservice
    • Databricks
    Bot Icon HexaBot
    HexaBot

    AI Solutions

    • LegalPRO
    • LexiQA Immigra
    • Harmonization
    • Protocol Pro
    • HexaBuddy
    • BidPal
    • Policy Hub
    • Change Navigator
    • Intelifill AI
    • Smart Onboarding
    • EligiX
    • Invoice Reconciliation
    • LMS

    Industry

    • Pharma & Healthcare
    • Energy & Utilities
    • Manufacturing
    • Banking & Financial Services
    • Retail

    Corporate

    • About Us
    • HexaCorp Culture
    • CSR
    • Case Studies
    • Blogs
    • White Papers
    • E-Books

    Get in touch

    • +1(732)302-0911
    • info@hexacorp.com
    • No 13, Clyde Road, Suite 201, Somerset,
      NJ 08873, USA.

    Follow Us On

    Copyright © 2025 HexaCorp. All Rights Reserved

    Privacy Policy