The client utilized a manual entry Request Form within Power Apps, which users filled out to submit
their details. This process was implemented on a classical SharePoint site, which was outdated and
inefficient. The approval process for requests was cumbersome, and data handling within the account 
directory lacked automation, resulting in delays and potential errors. 

• The classical SharePoint site was not user-friendly and lacked modern features, leading to inefficiencies in the request
  management.
• Users had to manually enter their details, increasing the chances of errors and inconsistencies in the data.  
• The account directory required more efficient method for handling data and requests, particularly in terms of backup
  and automation. 

• HexaCorp transformed the classical site into a modern SharePoint Online site, providing an enhanced user experience with improved features and functionalities.
• The request form within Power Apps was modernized, making it more user-friendly and efficient for data entry.
• We implemented flows using Power Automate to handle the approval process automatically.
• For the account directory, we created automated flows that manage data and requests in the background.
• This included backup processes to ensure data integrity and security.