Case Study

Transforming Operations with a Unified Application to Boost User Management

No of Users

1000+

Project Duration

2+ Years

About Client

A Leading Medical Center

Our client is an acute care medical center, a cancer center, a medical fitness center, a residential hospice, a nursing school, and a physician network. It is nationally recognized for delivering culturally sensitive care to a diverse population, attracting patients throughout New York City to its specialty centers and distinguished doctors. 

  • 361-bed acute care facility 
  • 1000+ physicians, representing dozens of medical specialties 
  • Innovative and best-care practices 

Technology and Services

Angular, Dot Net Core, Azure, Entity Framework, MD Bootstrap.

Industries

Healthcare

We are now efficiently communicating with users, enhancing service quality and satisfaction. HexaCorp’s assistance was great, and their support is appreciated.

– Manager

Project Synopsis

The client, a fitness care provider, managed user information and fitness program details offline using paper-based methods, lacking a designated application for centralized management. They required a unified system to manage all the consolidated data at one place.

The Challenge

  • The client had separate applications for gym management and user/payment management, leading to fragmented data and processes.
  • Paper-based tracking of user information and program details resulted in inefficiencies, data duplication, and potential errors.
  • The absence of a unified application hindered seamless communication and operations between member service personnel and users.

The Solution

  • HexaCorp developed an integrated application that consolidates user information and fitness program details into a single application, streamlining data management and reducing duplication.
  • The client can now interact with users facilitating direct communication and sending notifications efficiently.
  • Centralized operations enhanced operational efficiency, improved data accuracy, and a seamless user experience.

The Result

  • Increased no. of users & improved service delivery and communication channels.
  • A single application enabling streamlined communication and faster response times.
  • Enhanced user experience through direct communication by enhancing satisfaction rates.

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