Case Study

Order Referral Management System​

No of Users

1000+

Project Duration

5 Months

About Client

A Leading Medical Center

Our client is an acute care medical center, a cancer center, a medical fitness center, a residential hospice, a nursing school, and a physician network. It is nationally recognized for delivering culturally sensitive care to a diverse population, attracting patients from throughout the New York City area to its specialty centers and distinguished doctors.

  • 361-bed acute care facility
  • 1000+ physicians, representing dozens of medical specialties
  • Innovative and best-care practices

Technology and Services

Microsoft .NET, SQL Server

Industries

Healthcare

The team did a great job in providing what’s required at the moment. We overcame our challenges with ease

– IT Manager

25%

Increased Patient Care

2X

Faster Access to Patient Data

Project Synopsis

Our client faced several challenges in integrating its referral system into the practice management system. It required manual updates and refreshes, leading to inefficiencies and potential delays in accessing the most up-to-date information.

The Challenge

  • Required manual updates and refreshes, leading to inefficiencies and potential delays in accessing the most up-to-date information.
  • Lacks the necessary flexibility and responsiveness, causing potential disruptions in workflow and patient care.
  • Challenges in syncing data with external systems, which might lead to inconsistencies and inaccuracies.

The Solution

  • Designed the created the component to integrate the referral system with the external system​
  • Integrated Signal-R implementation to automatically refresh the application data​
  • Implemented UI service and API for other HNMC project​
  • Implemented the interface to interact with external systems and sync information in the Sphinx application​

The Result

  • Seamless integration with other vendors, that systems, tools, or services can work together efficiently, without compatibility issues or disruptionsImproved performance​.
  • Improved scalability and maintainability​ with the ability to handle increased loads or demands by expanding its capacity.
  • Increased customer satisfaction​ by delivering products or services that meet or exceed customer expectations.
  • Frequently delivering urgent requirements on time and meeting urgent deadlines.

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