Case Study

Consolidating Incident Reporting Systems​ Using Microsoft Solutions

No of Users

1000+

Project Duration

5 Months

About Client

A Leading Medical Center

Our client is an acute care medical center, a cancer center, a medical fitness center, a residential hospice, a nursing school, and a physician network. It is nationally recognized for delivering culturally sensitive care to a diverse population, attracting patients from throughout the New York City area to its specialty centers and distinguished doctors.

  • 361-bed acute care facility
  • 1000+ physicians, representing dozens of medical specialties
  • Innovative and best-care practices

Technology and Services

Microsoft .NET, SQL Server, Microservices​

Industries

Healthcare

HexaCorp fulfilled our requirements on time. Thanks a lot for your exceptional work again. Keep going.

– Operational Manager

40%

Reduced Response Time

45%

Improved Collaboration

Project Synopsis

Our client relied on a range of legacy applications to create and manage incident safety reports. These disparate systems lack integration, leading to inefficiencies and inconsistencies in report generation and management. As a result, the organization faced challenges in scalability and reliability, hindering its ability to effectively handle incident safety reports. To address these issues, client sought a more unified, scalable, and reliable solution to streamline the management of incident safety reports.

The Challenge

  • Used legacy applications to create incident safety reports.​
  • The legacy applications use many different applications for incident safety reports.
  • They wanted a more scalable and reliable solution for effectively managing incident reports.​

The Solution

  • Implemented a new application in Microsoft technologies​.
  • One common application for enterprise uses​ 90% configuration for better user empowerment​.
  • Implemented reporting modules with dashboard capabilities for analysis​.

The Result

  • The agile solutions minimized downtime, enhanced customer satisfaction, and ensured that issues were addressed promptly.
  • Enhanced communication tools and systems have bridged gaps between teams, departments, and stakeholders.
  • Robust compliance and regulatory frameworks, ensuring that clients adhere to industry standards and legal requirements.
  • Automation and optimization of workflows have significantly increased operational efficiency.
  • Advanced analytical tools and reporting systems provided by the solutions enabled client to conduct thorough incident analysis.

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