SharePoint, Power Platform, DocuSign, and .NET
Food Processing
500+
4 Months
The client wanted to effectively modernize the contract center application which was running on several legacy platforms and eliminate paper-based signatures. This did not seem feasible and was looking for a permanent solution.
The client faced challenges as Contact Center applications were running in legacy technologies. They wanted to eliminate manual processes and physical signatures. But they need a solution to fix these issues. We were chosen to analyze and fix the situation.
Our team analyzed the challenges of our client and came up with a solution to Use Power Apps to redesign the Contract Center Applications by managing the entire process using Power Automate. Digital signature capture and approvals were achieved via DocuSign connectors.
As a result, the client experienced Optimized business processes, sunsetting of legacy applications, reduction in manual intervention.
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